Privacy Notice

A statement on how we protect your privacy and the purposes for collecting and using your personal information.

The Nepal Research and Education Network (NREN) is committed to protecting your privacy. This notice explains our core purposes for collecting and using your personal information. It explains who we are, what your personal data rights are, and how to contact us. It applies to everyone outside of NREN who may interact with us online or through our services and activities.

Who are we?

We are NREN, a not‑for‑profit organisation supporting higher education and research institutions in Nepal. We deliver advanced networking, digital services, and capacity‑building activities for our members.

What personal data do we collect?

The personal data we collect depends on the context of your interaction with us. Examples include authentication logs for eduroam Visitor Access, contact details provided by your institution, and technical information collected by our systems to ensure secure access.

Why we collect and use your data

To provide secure access to eduroam and other NREN services
To maintain service reliability and troubleshoot technical issues
To comply with legal and regulatory requirements
To improve our services and support our member institutions

Sharing your personal data

Within NREN, your data is only shared with those who need access to deliver and support the purposes described above. We may also share data with member institutions, trusted partners, or regulators when required by law. Any third‑party processors are contractually bound to act only on our instructions and protect your data.

Security

We have policies, rules, and technical measures to protect your personal data from unauthorised or unlawful processing, and against accidental loss, destruction, or damage. We also have procedures to deal with any data security breach and will notify you and regulators where legally required.

Retention

We retain personal data only as long as necessary to fulfil the purposes we collected it for. In some cases, we may anonymise data for research or statistical purposes.

Your rights

You have rights under data protection law, including the right to access, correct, or request deletion of your personal data. Not all rights apply in every case, but we aim to fulfil requests wherever possible.

Contact us

For questions about this notice or your personal data, please contact:
Nepal Research and Education Network (NREN)
Email: info@nren.net.np