What is eduroam?
eduroam is a secure global Wi-Fi roaming service for the research and education community. It lets eligible users connect at participating locations without needing a separate account for each site they visit.
Frequently asked questions about eduroam Visitor Access
These answers are based on guidance from the official eduroam service. They explain what eduroam is, how it works, and how visitors should connect safely.
Before You Connect
- Use the official `eduroam` SSID.
- Prefer properly configured device settings or the official geteduroam app where supported.
- Do not enter eduroam credentials into a browser-based login portal.
- Use this portal when your host institution has directed you to request temporary visitor credentials.
Who can use eduroam?
Students, researchers, teachers, staff, and other eligible users from participating organisations can usually use eduroam when their home institution provides credentials and supports the service.
How does eduroam work?
Your device connects to the local eduroam network, but your credentials are validated by your home institution through the eduroam federation. The visited site provides network access after that authentication succeeds.
Is eduroam safe to use?
eduroam is designed around strong authentication and encryption standards and is generally more secure than typical public hotspot access. Safe setup still matters, so devices should be configured correctly.
Should I use a web login page for eduroam?
No. Official eduroam guidance warns against browser-based login pages using eduroam branding. A properly configured device should connect using 802.1X settings rather than a captive portal.
What is geteduroam?
geteduroam is the official app that helps supported users configure their devices with the correct settings. It is intended to reduce setup errors and make connections safer and easier.
What does eduroam cost?
eduroam is generally free for eligible end users. Access is offered by participating organisations for the benefit of the research and education community.
When should I use this visitor portal?
If the host institution asks you to request temporary visitor credentials here, use this portal to receive a time-limited account by email. If your own institution already provides working eduroam credentials, those should usually be used directly.
Official Resources
Useful eduroam links
For deeper guidance, these official pages from eduroam.org are the best next step.
What is eduroam?
Overview of the service, where it works, and why it is trusted worldwide.
Official FAQ
Answers to common questions for users, institutions, and network administrators.
geteduroam App
Official information about the app used to configure supported devices quickly and safely.
Security Advisory
Why browser-based login pages should not be used for eduroam connections.